Delete your Notifly account

Notifly (by Notifly LLC). You can delete your account at any time.

Teachers and Solo Teachers: in the app

  1. Open the Notifly app and sign in.
  2. Go to Profile, tap the menu (☰), then Delete Account.
  3. Confirm. Your account is deleted right away and you are signed out.

Can't use the app? Ask us by email

Email support@mynotifly.com from the email address on your account, with the subject “Delete my Notifly account”. We delete it within 30 days and email you when it's done. To protect you, we only act on requests from the account's own email address.

School admins: deleting a school's whole account (all of its teachers, parents and messages) is done by request to the same address, so we can confirm it with you first.

What is deleted

  • Your account, profile details and profile photo.
  • The parent and staff contacts you added, and the messages you sent with their history.
  • Parent comments (NotiFile) on your updates, and your conference talking points.

What we keep, and for how long

  • A security activity-log entry showing that the account was deleted (email address and date), kept for up to one year.
  • Payment and invoice records, kept by our payment processor (Stripe) as tax and accounting laws require.
  • Copies in our automatic database backups, until those backups expire.

Parents and families

Parents don't have Notifly accounts. To stop emails, use the unsubscribe link at the bottom of any Notifly email; to stop texts, reply STOP. To have your contact details removed completely, ask your child's school or teacher, or email us at the address above.

More about how we handle data: Privacy policy.

Delete your account | Notifly