Terms of Use

Last updated: October 2026

Welcome to Notifly — a digital communication platform for K–12 schools and educational organizations. These Terms of Use ("Terms") govern your access to and use of the Notifly platform, including our website at mynotifly.com, the Notifly mobile app, and all related services (collectively, the "Services").

"Notifly," "we," "us," or "our" refers to Notifly LLC. "You" or "your" refers to any user of our Services.

These Terms constitute a binding legal agreement. By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by them. Institutional Representatives agree on behalf of their school or district and are also subject to our Student Data Protection Addendum.

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Notifly helps schools and districts streamline classroom updates, behavior alerts, academic notifications, and wellness check-ins through real-time SMS and email. The Platform serves three user types:

  • Institutional Representatives — authorized school/district administrators who onboard and manage staff.
  • School Staff Members — teachers, counselors, and educators authorized to access student-related information.
  • Solo Teachers — teachers who open their own Notifly account, without a School Account, to message their own students' families.
  • Student Parents — legal parents or guardians who receive updates about their child's academic progress.

You may be required to register an account to access certain features. You are solely responsible for:

  • Maintaining the confidentiality of your account credentials.
  • Restricting access to your account.
  • All activities that occur under your account.

You agree to keep your profile information accurate, complete, and up-to-date.

a) Institutional Representatives

May create and manage School Accounts, upload parent/student/staff data, approve and deactivate staff accounts, create message templates, view analytics, and manage credits. You are solely responsible for verifying the legitimacy of School Staff Members you add.

b) School Staff Members

May manage your profile, upload parent/student data, send email and SMS notifications, view your activity analytics, and request credit replenishment. Your account must be verified and approved by your Institution.

c) Student Parents

Receive email notifications by default and may opt in to SMS. To stop receiving SMS messages, reply "STOP" to any Notifly text at any time.

d) FERPA Compliance

Notifly acts as a "School Official" with a legitimate educational interest. Institutions are solely responsible for ensuring proper FERPA notices, consents, and exemptions are in place before transmitting student data to Notifly.

e) Teachers' Authority, Consent and Responsibility for Family Data

Notifly relies on schools and teachers to have the authority and consents needed to communicate with families. If you add families or send messages through a Solo Teacher account (or any account not set up by your school), you represent and warrant that:

  • You are authorized by your school or district to use Notifly to communicate with your students' families, or you have obtained consent from those students' parents or guardians to do so.
  • The family and student information you add ("Family Data") was given to you for school communication, and you have all the rights and consents needed to provide it to Notifly and to grant Notifly a limited license to use it solely to provide the Services and enforce these Terms.
  • You have provided any notices or disclosures to families that your school, district or applicable law (including FERPA and COPPA) requires before sharing their information with a service like Notifly.
  • You will use Notifly only in line with your school's and district's policies and applicable law.

You assume sole responsibility for obtaining these authorizations, consents and notices, and you agree that Notifly is not responsible for them. Notifly is not responsible for any use of the Services that your school or district has not permitted. If your school or district asks you to stop using Notifly for its families, you must stop. Breaching these representations is covered by the Indemnification section. School accounts are covered by the Institutional Representative's agreement and by section 3(d).

f) Automatic Translation

If a family chooses a language other than English, Notifly translates messages automatically using a machine translation service. Machine translations may not be perfectly accurate, and translated texts are labeled as automatic translations. Notifly is not responsible for errors in translation. Do not rely on translated messages for emergencies or for information that must be exact.

These terms apply to the Notifly text message program ("Notifly school updates").

  • What it is: one-way school update texts (such as class news, attendance, behavior and reminders) sent by Notifly on behalf of K-12 schools and teachers to parents, guardians and school staff.
  • How you join: only by opting in yourself, on a Notifly sign-up form or by replying START. Every way to opt in, with the exact wording shown, is described on our SMS opt-in page.
  • Message frequency varies by school and teacher.
  • Message and data rates may apply.
  • To stop: reply STOP (or UNSUBSCRIBE, CANCEL, END or QUIT) to any Notifly text. You will receive one confirmation text and no further texts unless you reply START.
  • For help: reply HELP to any Notifly text, or email support@mynotifly.com.
  • Carriers are not liable for delayed or undelivered messages.
  • Consent to receive texts is not a condition of any purchase, and families can always choose email only.
  • Phone numbers and opt-in information are never sold or shared with third parties for marketing. See our Privacy Policy.

See how to opt in: mynotifly.com/sms-opt-in.

Plans and Pricing

Plans are priced per teacher ("seat") and billed monthly or yearly, as shown on our pricing page at the time of purchase. Only an Institutional Representative (or a Solo Teacher, for their own account) may purchase, change or cancel a plan, and only through the Notifly web portal. Plans can't be purchased inside the mobile app.

Payment and Billing

By activating a plan, you authorize Notifly and our payment processor, Stripe, to charge your payment method for the plan price multiplied by the number of seats, plus applicable taxes, when you subscribe and at the start of each billing period. You must be 18 or older to make purchases.

Automatic Renewal

Subscriptions renew automatically at the end of each billing period until cancelled.

Cancellation

You may cancel at any time from Plan & billing in your School Account, or by writing to support@mynotifly.com. Cancellation takes effect at the end of the current paid billing period; you keep access until then and will not be charged again. Deleting the app does not cancel an active subscription.

Plan Changes

  • Upgrades and added seats take effect immediately, and you will be charged a prorated amount for the remainder of the current billing period.
  • Downgrades and removed seats take effect at the start of the next billing period. No credit is issued for the current period.

Failed Payments

If a payment fails, we will notify your Institutional Representative and continue your access for three (3) days while the payment is retried. If payment is not received within that period, your subscription will be cancelled automatically. Your account data is retained and you may subscribe again at any time.

Price Changes

We may change plan prices. Price changes apply to new purchases. For existing subscriptions, we will give at least thirty (30) days' notice by email before a new price takes effect, and the new price will apply starting at a renewal. You may cancel before the new price takes effect.

Free Trial (Solo Teachers)

New Solo Teachers may get one free trial: 14 days with a limited number of texts and emails, as described on our website. No payment card is needed. When the trial ends or its messages are used up, sending pauses until you choose a paid plan; your contacts and history are kept. One trial per teacher. Notifly may change or end the trial offer for new sign-ups at any time.

Teacher Referral Program

  • Solo Teachers can invite other teachers with their personal invite link.
  • When a teacher who signed up with your link pays for a Notifly plan for the first time, you earn one free month: a credit equal to one month of your current plan, applied to your next bill(s).
  • You can earn up to six (6) free months per calendar year. Credits have no cash value, cannot be transferred and are not refunded if you cancel.
  • Inviting yourself, or creating accounts to earn credits, is not allowed, and Notifly may remove credits earned this way.
  • Notifly may change or end the referral program at any time; credits already earned are kept.

Refunds

All subscription fees are non-refundable, including for partial billing periods and unused seats, unless required by applicable law. If Notifly terminates your account without cause, a pro-rated refund for unused subscription days will be issued.

Message Allowances and Add-on Purchases

  • Each plan includes a monthly SMS and email allowance per seat, which resets every month (including on yearly plans) and does not roll over.
  • Message top-ups are used only after the monthly allowance is exhausted. They are non-refundable and non-transferable, but unused top-up messages remain in your account until used, including after cancellation and if you re-subscribe later.

Your access is a limited, revocable, personal, non-exclusive, and non-transferable permission for educational, non-commercial use only. You must not:

  • Upload malicious code, attempt to bypass security, or overload the Platform.
  • Reverse-engineer, decompile, or modify the app without written authorization.
  • Use bots, scrapers, or automated tools to gather data.
  • Reproduce, sell, or exploit Platform content without permission.
  • Harass, discriminate against, or harm other users.
  • Violate privacy laws or share protected data outside permitted contexts.
  • Engage in spam or unsolicited commercial messaging.

We grant you a limited, revocable, non-exclusive, non-transferable license to install and use the Notifly app on your own device for educational purposes only. School Staff Members must download from the Apple App Store or Google Play Store.

App Store Terms

Your use must comply with the applicable App Store usage rules. Apple and Google have no warranty, liability, or support obligations under these Terms.

All content, software, trademarks, logos, and designs within the Services are and remain the exclusive property of Notifly and its licensors. You receive no ownership rights.

Unless expressly authorized in writing, you may not copy, reproduce, sell, modify, or publicly display any Platform content or marks. For permissions, contact support@mynotifly.com.

You retain ownership of any content you submit through the Platform ("Submissions"). By submitting, you grant Notifly a non-exclusive, worldwide, royalty-free license to use your Submissions solely to operate and improve the Services.

Notifly may update the Platform at any time to improve functionality, correct issues, or refine the user experience. Continued use of the Services constitutes acceptance of such updates.

Our collection, use, and protection of personal information is governed by our Privacy Policy. By using the Services, you agree to the data practices described therein.

Termination by User

You may stop using the Services at any time. Cancellation of an active subscription must be completed through Plan & billing in your account or in writing to support@mynotifly.com, and takes effect at the end of the current paid billing period.

Termination by Notifly

Notifly may suspend or terminate your access if you violate these Terms or if termination is necessary to protect the Platform's integrity. Termination without cause entitles you to a pro-rated refund of unused subscription fees.

The Platform is provided "as is" and "as available." To the maximum extent permitted by law, Notifly disclaims all warranties — express, implied, or statutory — including merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, Notifly and its affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of or inability to use the Services.

Notifly's total liability to you for any claim shall not exceed the greater of: (a) fees paid in the six months preceding the claim, or (b) USD $100.

You agree to defend, indemnify, and hold harmless Notifly and its officers, employees, and agents from any claims, losses, or expenses (including attorneys' fees) arising from your violation of these Terms, your breach of any of the representations and warranties in these Terms (including those about your authority and consents for Family Data), your violation of any third-party right (including any right of privacy), misuse of the Services, or breach of applicable law.

These Terms are governed by the laws of the State of Maryland. Disputes will first be addressed through good faith informal negotiations for at least 30 days, then submitted to binding arbitration under AAA rules.

  • Arbitration is the default forum — not court proceedings.
  • All claims must be brought individually, not as a class action.
  • You may opt out of arbitration within 30 days of accepting these Terms by emailing support@mynotifly.com.
  • Claims must be filed within one (1) year of accrual.

By using the Services or communicating with us electronically, you consent to receive all agreements, notices, and disclosures electronically. Electronic signatures and records are legally equivalent to written originals.

Notifly may update these Terms at any time. Changes will be posted on our website and, where applicable, communicated to your Institution. Continued use of the Services after changes are posted constitutes your acceptance of the updated Terms.

  • Relationship: Nothing in these Terms creates a partnership, employment, or agency relationship.
  • Severability: If any provision is unenforceable, the rest remain in effect.
  • Waiver: Failure to enforce any provision is not a waiver of our rights.
  • Assignment: You may not assign these Terms without Notifly's written consent.

Notifly LLC

4500 Forbes Blvd, Ste 200-1256, Lanham, MD 20706

support@mynotifly.com

Terms of service | Notifly